Product Safety Concerns,
Adverse Events & Quality Issues
If you have a suspected side effect or problem to report regarding one of our pharmaceutical products, please contact
1-888-762-4388Product Related Questions
If you have an inquiry about one of our pharmaceutical products, please complete the following form or call 1-888-762-4388.
Funding Support
To inquire about support for donations,
grants and sponsorships, please
complete our funding request tool
Temperature Excursion Tool
To assess the viability of product use after exposure to unregulated temperatures, please refer to our Canadian Temperature Excursion Tool.
Main Office Locations
Pharmaceuticals Division
Hoffmann-La Roche Limited
7070 Mississauga Road
Mississauga, ON L5N 5M8
Diagnostics Division
Roche Diagnostics
201, Armand-Frappier Boulevard
Laval, QC H7V 4A2